Order Inquiry

  • If you have a sub-order number, please provide it. This can be found on your order dashboard. Click on "My Account" and then "Orders" and find the sub-order number specific to your order with the merchant you're contacting.
  • Please write your message to the merchant here. Please explain in detail your request and specify which item(s) you're referring to. If you're unable to get a reply from the merchant, or you disagree with the outcome of your conversation, you may contact Locatile using the Contact Us link at the bottom of the website.
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